From when you make your payment your order will ship within 10 to 15 business days. Occasionally an order may take longer than this to produce, we will contact you if this is the case. Feel free to contact us if you have any questions about how long your order will take.
If you have a specific deadline please let us know before you order, we will always try to accommodate rush orders although it’s not always possible. You may also enter your deadline in the 'Extra Order Details' box when ordering, we will do our best to accommodate.
Don't love your order? Oh no, something must have gone wrong :( We want you to love your item, so all you need to do is contact us within 30 days of receiving them to let us know you’d like to return your order and why. Unfortunately we don't accept returns if you simply change your mind, only if there has been a printing error or we supplied the wrong item. You will need to return the products to us at your own expense and we will give you a full refund on the cost of the products. More information about Returns can be found here.
Shipping costs are calculated at checkout. You can also work out your shipping costs in the cart by using our shipping rates calculator. The shipping cost will depend on the total weight of your order and your shipping location. We ship worldwide!
From dispatch standard shipping within Canada usually takes 3 to 5 business days. Shipping can take longer to rural areas and during holiday periods. From dispatch Express Post within Canada takes 1 to 2 business days. Tracking is available on some shipping services within Canada.
From dispatch shipping to USA can take between 5 to 10 business days. Shipping can take longer to rural areas and during holiday periods. Tracking is available on some shipping services to USA.
Rest of the world:
From dispatch shipping for the rest of the world can take 1 to 3 weeks. Tracking is available on some shipping services worldwide.
Ugly Dog Band Merch is Canada’s leading supplier of printed band merch and custom guitar picks.
Get noticed with Custom Printed Guitar Picks printed with your own artwork! Custom printed guitar picks are a great way to promote your band or event and make excellent gifts.
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